Brokerage Agent (Waynesboro, VA)
Posted on Oct 31, 2017 by Katie Botkin
The primary focus of this position will be to manage the daily operations of freight brokerage, including scheduling, tracking shipments, negotiating with freight carriers and handling customer questions / requests. Brokerage Agent/Clerk may also be involved in prospecting for new clients, securing transportation, matching carriers with customers and maintaining positive customer and carrier relations. The Brokerage Agent/Clerk will utilize Visual Load Plus (VLP) and keep up to date our Transportation Management System (TMS) with scheduled shipping activities. Other duties include time management, the ability to multitask by keeping track of several shipments or requests for multiple clients in a fast paced environment. Attention to detail is a must. Brokerage Agent/Clerk must possess strong organizational, computer and communication skills with the ability to work in a team environment.
Specific Duties and Responsibilities
Work with multiple customer needs at the same time. Identify the need for a customer to need the service of transportation from shipper to end receiver. The Brokerage Agent/Clerk has to search for a truck to move the cargo. Works as the middle-man for both parties (shipper/consignee). Utilize online broker boards (DAT, Internet Truckstop, Get Loaded). Negotiate pricing with freight carrier and customer. Finding the most cost effective means of transportation (truckload or LTL). Schedule all aspects of pick up/delivery with shipper, consignee and carrier. Enter all loads in Visual Load Plus (VLP). Track shipment from time of shipping to final delivery and update Transportation Management System (TMS) with such information. Follow up via phone with end user for delivery confirmation and details. Gather all pertinent information and back up for load to turn in for billing. Reach out to customers (new and old) for available transportation needs. Keep track of Excel spreadsheets and filing based on loads handled.
Follow up via phone with end user for delivery confirmation and details. Gather all pertinent information and back up for load to turn in for billing. Reach out to customers (new and old) for available transportation needs.
High school degree or equivalent
Transportation, logistics or LTL / Truckload experience preferred
Knowledge & Skills
Superior customer service and typing skills. Excellent organizational and prioritization skills. Proficient in Microsoft Office (Excel, Word, etc.). Strong team player. Ability to meet deadlines without supervision in a fast-paced environment. Ambitious and positive attitude.
REO Logistics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, REO Logistics complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time